Warranty

The RWC Customized State Warranty outlines what parts of your home are covered and what is excluded, including coverage for workmanship, materials, and certain major systems in the 2 years. It also provides ongoing protection for structural elements, explains responsibilities for maintenance, and details how to request repairs for warranted issues.

We have partnered with RWC to offer homeowners peace of mind!

Residential Warranty Company, LLC is one of the nation’s oldest and largest providers of written insured new home warranties, providing homeowners with a strong foundation of security for their home.

  • Established in 1981, RWC has 38+ years’ experience administering warranties on over 3 million homes.
  • Builder warranties issued by RWC are insured by Western Pacific Mutual Insurance Company, A Risk Retention Group (WPMIC)
  • WPMIC has been rated “A- (Excellent)” by A.M. Best continuously since 2001 and has over $110 million in surplus equity.

What does our membership with RWC mean to you?

RWC does NOT have an open door policy when it comes to membership. Not every builder is able to attain Membership with RWC. Builders are examined for financial stability, customer satisfaction and technical competence and as a RWC Member, we agree to comply with specific construction standards in order to have our homes warranted by them. This is our assurance to you that we are committed to standing behind our homes and providing you with peace of mind long after the sale.

What’s covered?

The RWC Customized State Warranty booklet identifies what is warranted and what is excluded.

  • In the first 2-years, the Warranty applies generally to workmanship, material defects and portions of the mechanical systems defect (HVAC, electrical, plumbing)
  • 4-year coverage on roof structure/materials & 10-year coverage on major structural defects
  • Your Warranty book spells out who is responsible for warranted repairs, defines basic terms, and describes the process you will use if you think you have a warranted problem in your home.
  • Note that the Warranty is “limited” which means you are responsible for maintaining your home, from changing light bulbs to maintaining proper drainage patterns. Areas which are not part of the primary residence, such as driveways, are excluded from your Warranty as are some products that come with a manufacturer’s warranty.

What is the value to you, the homeowner?

Resale Value

Your home is covered by an RWC warranty that provides long-term protection and adds meaningful resale value. If you sell your home before the warranty period ends, the remaining coverage automatically transfers to the next homeowner—an excellent feature when listing your home on the market.

Protection

By choosing RWC as our warranty provider, we are giving you a written, insured commitment that your home will meet defined construction standards and be free from covered defects. Your RWC warranty is independently written and administered by a third party, and remains in effect for the full warranty period, providing consistent coverage no matter what the future holds.

Expert Second Opinion

Even with a written warranty, misunderstandings may arise. If you disagree with us on whether or not something should be considered a defect, the limited warranty can be a valuable “measuring stick” for evaluating the issues. You benefit from third-party assistance with home warranty issues. The warranty standards included are based on accepted industry practices. The process to get RWC involved to mediate the issue and determine coverage is spelled out in your warranty book.